Data Protection Declaration


1. Name and contact details of the controller of the processing and the data protection officer

This data protection information applies for the processing of data by:

Controller: update texware GmbH (hereinafter: update texware), Albert-Schweitzer-Straße 16, 95326 Kulmbach, Germany, email:, Telefon: +49 9221 895-0, Fax: +49 9221 895-33

The company data protection officer of update texware can be contacted at the address mentioned above for the attention of Mr. Hans Schindler, respectively by email to


2. Collection and Storage  of personal data as well as the nature and purpose of their usage

a) On visiting our website

When calling our website, the browser installed on your device will automatically send information to the server of our website.

This information is temporarily stored in a so called logfile. The following pieces of information will be recorded without your assistance and stored until deleted automatically:

  • IP address of the device calling,
  • date and time of the call,
  • name and URL of the file called,
  • website, from which the call originates (Referrer-URL),
  • browser in use and in some cases the operating system of your device and the name of your access provider.

The data mentioned will be processed by us for the following purposes:

  • Ensuring an unobstructed establishing of the connection of the website,
  • Ensuring an easy handling of our website,
  • Monitoring of the safety and stability of the system as well as
  • for further administrative purposes.

The legal basis for the data processing is Article 6 (1) point (f) GDPR. Our legitimate interest results from the purposes for the collecting of data listed above. Under no circumstances shall we use the collected data for the purpose of drawing conclusions about your identity.

In adition we use cookies on your visit of our website as well as analysis services. For more detailed information on that issue, see sections 4 and 5 of this data protection declaration.

b) On signing in for our newsletter

Your permission pursuant to Article 6 (1) point (a) GDPR explicitly given, we use your email address to send you our regular newsletter. In order to receive the newsletter, the disclosure of an email address is sufficient.

You can sign out at any time, for example via a link at the end of each newsletter. Alternatively you can as well send your request for cancelation per mail to at any time.

c) On using our contact form

For any of your questions we offer the opportunity to contact us via a form provided on the website. In that course it is necessary to enter a valid email address that tells us who forwards the question and allows us to respond. Further details can be provided voluntarily.

The processing of data for the purpose of contacting us is executed in compliance with Article 6 (1) point (f) GDPR on the basis of your voluntarily issued permission.

The personal data collected by us for the use of the contact form will be deleted automatically after the completion of your request.

3. Forwarding of Data

We will not forward your personal data to third parties for other purposes than mentioned hereinafter.

We forward your data to third parties only if:

  • you have given us your explicit approval pursuant to Article 6(1) point (a) GDPR,
  • the transfer is necessary pursuant to Article 6 (1) point (f) GDPR
    for the enforcement, exertion or defense of legal claims, and no reason exists for assuming that you have a predominant interest and an interest requiring protection, for a nondisclosure of your data.

  • legal obligations exist for the forwarding of data pursuant to Article 6 (1) point(c) GDPR, as well as
  • this is permitted by law and is necessary for the performance of a contract with you pursuant to Article 6 (1) point (b) GDPR


4. Cookies

We use cookies on our website. These are small files which are automatically created by your browser and are stored on your terminal (notebook, tablet, smartphone or similar) when you visit our website. Cookies do neither harm your terminal, nor contain any virus, Trojan or other malware.

In the cookie information is stored which results from the context of the specific terminal in use. This, however does not mean that we obtain any information about your identity.

The use of cookies on the one hand helps us to make working with our products more Comfortable. For that purpose we use so called Session-Cookies, in order to recognize the individual sites of our website you have already visited. These cookies are deleted automatically after you exited our website.

In addition we use temporary cookies which are stored on your device for a dedicated period of time in order to improve the usability as well. When you revisit our website in order to request our services, we automatically realize that you have visited us before, which entries an setups you made and thus avoid that you have to enter them again.

Moreover we use cookies in order to measure the use of our website statistically and to analyze it for you in order to optimize our service (see section 5). These cookies allow us to realize that you have visited our website before when you revisit our site. These cookies are deleted after a dedicated period of time.

For the above mentioned purposes the data processed by cookies are necessary to protect our legitimate interests and those of third parties pursuant to Article 6 (1) point (f) GDPR

Most browsers accept cookies by default. However, you can set your browser to not storing any cookies on your computer or displaying a message each time before a new cookie is stored. The complete deactivation of cookies, however, may have the effect that you cannot use all functions of our website.


5. Analysis-Tools

a) Tracking-Tools

The tracking measures listed hereafter and implemented by us, are carried out on the basis of Article 6 (1) point (f) GDPR. By using these tracking measures, we want to guarantee a demand appropriate design and constant optimization of our website. Moreover we use tracking measures in order to measure the use of our website statistically, and to analyze it for you in order to optimize our service. These interests are to be considered as legitimate in terms of the aforementioned regulation.

The particular purposes of data processing and data categories are to be looked up in the respective tracking tools.

i) Google Analytics1

For the purpose of a demand appropriate design and constant optimization of our websites we use Google Analytics, a web analysis service from Google Inc. ( (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter called „Google“). In that context pseudonymized user profiles are generated and cookies implemented (see also section 4). The information generated by the cookies about your use of this website, like

  • browser type and version
  • operating system in use
  • referrer URL (last website visited previously)
  • name of calling  host (IP-address)
  • timestamp of server call,

will commonly be transferred to and stored on a server of Google in the USA.

The information is used to analyze the use of the website, create reports about the website activities and provide further services linked to the website and internet usage, for the purpose of market research and demand appropriate designing of these webpages. Moreover, this information may be forwarded to third parties if this is either required by law or insofar as third parties process these data in commission. Under no circumstances will your IP address be merged with other data from Google. The IP addresses will be anonymized so that an assignment is impossible (IP masking).

You can prevent the installation of cookies by a respective setting of your browser software; we must point out, however, that in that case it may not be possible to use all functions of this website to their full extent.

Moreover, you can prevent the data generated by the cookie and referring to your activities on the website (including your IP adsress), to be recorded and processed by Google by downloading and installing a browser add-on (

As an alternative to the Browser add-on, in particular on mobile devices, you can prevent the recording by Google by clicking on this link. An opt-out cookie will be placed which prevents future recording of your data on visiting this website. The opt-out cookie, which will be stored on your device, will only be valid in this browser and only for our website. If you delete the cookies in this browser you will have to set the opt-out cookie anew.

Further information concerning data protection in connection with Google Analytics, are provided for example in the Google Analytics Help (

ii) Google Adwords Conversion Tracking

In order to measure the use of our website statistically and to analyze it for you, for the purpose to optimize our service, we use Google Conversion Tracking in addition. In that course, Google Adwords will place a cookie (see section 4) on your computer, if you have entered our website via a Google ad.

These cookies expire after 30 days and do not serve the personal identification. If the user visits certain websites of the Adword customer, and the cookie has not expired yet, Google and the customer can register that the user has clicked on the ad and was forwarded to this page.

Each Adwords customer receives an individual cookie. Thus cookies cannot be traced back across the websites of Adwords customers. The data obtained by the conversion cookies serve the purpose to generate conversion statistics for Adwords customers who have decided for Conversion Tracking. The adwords customers get information on the total number of users who have clicked on their ad and have been forwarded to a webpage tagged for conversion tracking. However, they do not receive any information that would allow to identify users personally.

If you do not want to take part in the tracking procedure, you can as well decline the implementation of  the cookies necessary for this purpose – for example per browser setting which de-actives the installation of cookies in general. You can also de-activate cookies for conversion tracking by instructing your browser to block cookies from the website „“. Google’s data protection instruction for the conversion tracking can be found here (


6. Rights of the Data Subject

You have the right:

  • to demand information regarding the personal data processed by us pursuant to Article 15 GDPR. In particular you can demand information regarding the purposes of the processing operations, the categories of the personal data concerned, the categories of recipients to whom your data have been or will be disclosed, the planned time-limits for storing data, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, as long as they have not been obtained by us, as well as the existence of an automated decision making, including profiling and, if necessary, conclusive information about their details.
  • to demand the rectification of inaccurate personal data stored with us or their completion without due delay, pursuant to Article 16 GDPR;
  • to demand the erasure of your personal data stored with us, insofar as their processing is not required for exercising the right of freedom of expression and information, the compliance with legal obligations for reasons of the public interest, or the establishment, exercise or defence of legal claims pursuant to Article 17 GDPR;
  • to demand the restriction of processing your personal data, insofar as you contest their accuracy, their processing is unlawful and you oppose their erasure and we no longer need the data anymore, but you require them for the establishment, exercise or defence of legal claims pursuant to Article 18 GDPR, or you have objected to processing pursuant to Article 21 GDPR.
  • to demand receiving the personal data you have provided to us, in a structured, commonly used and machine-readable format, or to transmit them to another  controller, pursuant to Article 20 GDPR.
  • to cancel your once submitted approval at any time pursuant to Article 7 paragraph 3 GDPR. This will have the consequence that we will no longer be allowed to process data which are based on this approval, and
  • to lodge a  complaint to a supervisory authority pursuant to Article 77 GDPR. In general you can turn to the supervisory authority of your usual residence or workplace or the residence of our company.


7. Right to object

Insofar as your personal data are processed on the basis of legitimate interests, pursuant to Article 6 (1) p.1 lit. f GDPR, you have the right to object processing of personal data, pursuant to Article 21 GDPR, on grounds relating to your personal situation, or to object to personal data being processed for direct marketing purposes. In the latter case you have a general right to object without reference to a specific situation, which will be exercised by us. Sofern

In case you want to make use of your right of withdrawal or objection, it is sufficient to write an email to


8. Data Security

On your visit to our website we use the common SSL (Secure Socket Layer) in combination with the highest level of encryption your browser supports. Most commonly a 256-bit encryption is performed. In case your browser does not support a 256-bit encryption, we resort the 128-bit v3 technology. Whether an individual website of our internet presentation is transmitted encrypted, is recognizable by the closed depiction of your key or padlock icon in the status bar at the bottom of your browser.

Apart from that, we apply appropriate technical and organisational security measures, to protect your data against accidental or deliberate manipulations, partial or total loos, destruction, or unauthorized access by third parties. Our security measures are continually improved in line with the technological developments.


9. Timeliness and Amendment of this Data Protection Declaration

This data protection declaration is up to date as of May 2018.

Through the enhancements of our website and quotations displayed on it, or due to modified legal, respectively governmental regulations, it may become necessary to amend this data protection declaration. You can download and print the respective current  data protection declaration at any time from our website


1 For the legitimate use of Google analytics, the data protection authorities demand the signing of a commissioned processing contract. A respective template is provided by Google under